At Consultable, we work with our clients to grow their capability and confidence to create and maintain accessible services, experiences and spaces that cater to the diverse needs of our society.
By providing practical advice and holistic support, we support our clients to harness the social and economic benefits of a strengthened approach to access and inclusion. To meet our goals and support our clients, we provide consultation across three broad categories of service delivery:
Infrastructure, facilities and design
Whether it’s designing a structure or space from scratch or looking to improve what’s already in place, we can help you to improve your access so that all people can navigate your business, feel welcome and have their needs met.
Branding and communications
Do you know how to maximise your online audience and ensure people with disabilities can engage with your content? Do you market your business as one that accommodates the needs of people with a disability? We’ve got the solutions to make your business inclusive and increase your customer base.
Staff capability
Your staff represent your brand. Through their communication and actions, they can make customers feel welcome, understood and catered for. By building the capability of your staff to engage with customers with a disability, they will be able to pre-empt diverse needs and respond respectfully and creatively to requests.
Get in touch with us to discuss the unique needs of your business, and how Consultable can help you better respond to the needs of your customers, clients and community.